1. Introduction
This Privacy & Cookie Policy explains how Specifo Ltd (“we”, “us”, “our”) collects, uses, and protects your personal information when you use the online shop at:
We are committed to ensuring that your privacy is protected and that your personal data is handled in accordance with applicable data protection laws, including the UK GDPR.
This policy is effective from 05.05.2022 and may be updated from time to time.
2. What Information We Collect
When you use our online shop, we may collect the following information:
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Name
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Billing and delivery address
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Email address
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Telephone number
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Order details and purchase history
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Payment status (we do not store full card details)
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IP address and browser information
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Any information you provide via contact forms or email enquiries
3. How We Use Your Information
We collect and use your personal information for the following purposes:
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To process and fulfil your orders
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To manage payments, delivery, returns, and customer service
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To communicate with you about your order or enquiry
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For internal record keeping and legal obligations
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To improve our products, services, and website functionality
With your consent, we may also:
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Send emails about new products, special offers, or updates
You can opt out of marketing communications at any time.
4. Legal Basis for Processing
We process your personal data on the following legal bases:
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Contract – to fulfil your order
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Legal obligation – for accounting and tax purposes
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Legitimate interests – to operate and improve our shop
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Consent – for marketing communications (where applicable)
5. Payments
Payments made through our shop are processed securely by third-party payment providers.
We do not store or have access to your full payment card details.
Payment providers process your data in accordance with their own privacy policies.
6. Cookies
Cookies are small files placed on your device to help the website function properly and improve your browsing experience.
We use cookies to:
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Enable essential shop functionality (cart, checkout)
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Analyse website traffic and usage
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Improve website performance and usability
Cookies do not give us access to your computer or personal information beyond what you choose to share.
You can manage or disable cookies through your browser settings.
Please note that disabling cookies may affect the functionality of the shop.
7. Comments & Contact Forms (if applicable)
If you leave a comment or submit a contact form:
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We collect the information shown in the form
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We may collect your IP address and browser user agent for security and spam prevention
You may request a copy or deletion of this data, subject to legal requirements.
8. Data Security
We are committed to ensuring that your information is secure.
We use appropriate:
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Technical safeguards
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Electronic security measures
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Administrative procedures
to prevent unauthorised access, disclosure, or misuse of your personal data.
9. Sharing Your Information
We do not sell, rent, or lease your personal data to third parties.
We may share data only where necessary with:
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Delivery and logistics providers
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Payment processors
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IT and hosting providers
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Legal or regulatory authorities (where required by law)
All third parties are required to handle your data securely.
10. Your Rights
Under data protection law, you have the right to:
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Request access to your personal data
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Request correction of inaccurate data
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Request deletion of your data (where legally possible)
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Restrict or object to processing
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Withdraw consent for marketing communications
To exercise your rights, please contact us at:
info@specifo.co.uk
11. Links to Other Websites
Our shop may contain links to other websites.
Once you leave shop.specifo.co.uk, we are not responsible for the privacy practices of other websites. Please review their privacy policies separately.
12. Changes to This Policy
We may update this Privacy & Cookie Policy from time to time.
Any changes will be posted on this page.
We encourage you to review it periodically.
13. Contact Information
Specifo Ltd
Website: https://shop.specifo.co.uk
Email: info@specifo.co.uk